The Code of Ethics was adopted by the National Association of REALTORS^® in 1913. Since then, REALTORS^® everywhere have agreed to meet its high standards. Enforcement of the Code of Ethics is a very important part of the REALTOR^® organization and helps to ensure honorable, faithful and competent service to clients, customers, other members of the public and fellow REALTORS^®. This brochure was prepared to help you understand the process of arbitration.